Commerce, privacy, and refunds

Purchase and delivery

Harbor Pro is a $9.99 USD one-time purchase with no subscription or trial. Stripe hosts checkout and processes payment-card details; Harbor does not receive or store your full card number. The charge appears on your card statement as HARBOR.

After payment, Harbor stores a signed license record in Cloudflare KV, shows the key on the success page, and submits the same key to Resend for delivery to the email used at checkout. The key does not expire and Harbor verifies it locally. Harbor can therefore remain unlocked while offline, subject to the revocation terms below.

Seller and data controller

Harbor is the product and public-facing seller name and is responsible for fulfillment, support, refunds, and requests concerning buyer data. The legal seller and data controller is identified only in the Privacy Policy and Terms of Sale and License below.

Contact Harbor only at support@harbor.andeslabs.ai. This is Harbor's sole published contact for commerce and privacy support.

Privacy Policy

Felipe Tavares Chaves, operating Harbor, processes the minimum information needed to sell, fulfill, support, refund, and protect a Harbor Pro purchase. The fulfillment record contains the checkout email, product identifier, signed license, issue time, and email-delivery state.

The private fulfillment-record address uses the sensitive Stripe Checkout Session identifier so the purchaser can recover the same key. If delivery fails, a separate operational record can contain the Stripe event ID, a one-way session reference, observed price identifiers, and a reason code. Harbor does not sell this information or use it for advertising or product analytics.

Payment and delivery use Stripe, Resend, and Cloudflare. Those providers process information under their own privacy notices. Harbor retains the fulfillment record while Harbor Pro is supported so the purchaser can recover the same key. Operational failure records are retained only as needed to resolve and audit the incident.

The macOS app has no product analytics and does not upload local process, port, project, or command information. It may periodically retrieve a public license-revocation list. To request access, correction, or deletion of Harbor's purchase record, use the Harbor support address below. Deletion can remove Harbor's ability to recover a lost key later, and records required for refunds, disputes, security, fraud prevention, or legal compliance may be retained as necessary.

Terms of Sale and License

The Harbor Pro payment is a one-time software-license purchase from Felipe Tavares Chaves, operating Harbor. After successful payment, the purchaser receives a personal, non-exclusive, non-transferable license to use Harbor Pro on Macs the purchaser owns or controls, including for commercial work. The license key may not be published, shared, resold, sublicensed, or transferred to another person or organization.

Harbor may revoke a license after a refund, chargeback, fraudulent purchase, key sharing, or material breach of these terms. An offline copy may remain active until Harbor next retrieves its revocation list. Harbor and its online delivery services are provided as available, without warranties beyond those that cannot legally be excluded. Nothing in these terms limits mandatory consumer rights.

30-day refund policy

Within 30 days of a successful Harbor Pro charge, email support@harbor.andeslabs.ai from the checkout address and include the Stripe receipt. Do not send the license key. Requests that meet these conditions receive a full refund to the original payment method. Processing time after Harbor approves the refund depends on Stripe and the purchaser's bank.

A refunded or charged-back license is added to Harbor's revocation list. Refund eligibility does not replace any non-waivable rights the purchaser may have under applicable consumer law.

Access, correction, deletion, and support

Email support@harbor.andeslabs.ai to request access, correction, or deletion of Harbor's purchase record, request a refund, recover a missing license, or report a delivery or security issue. Harbor may ask for the Stripe receipt and checkout email to verify that the request belongs to the purchaser.